1-FOR-1 SUGAR ROLL E-VOUCHER PROMOTION

Terms & Conditions

  • By purchasing the 1-for-1 Sugar Roll e-voucher, you acknowledged and agreed to the T&Cs listed herewith.
  • Every Polaris member will be limited to purchase 10 abovementioned e-vouchers for the Sugar Roll Day promotion held from 1 to 3 July 2021.
  • Redemption and self-collection of the Sugar Rolls may be made at any Polar retail outlets from 5 July to 30 September 2021. While stocks last in outlet.
  • During redemption of the e-vouchers, you will be required to hand your phone over to our outlet staff so they may key in a pin. This is necessary to complete the redemption process.
  • E-vouchers will be sent to the registered email address upon successful payment. (Payment status ‘Pending’ reflects an unsuccessful transaction, and members will have to re-order again.) If in doubt, check your email.
  • E-vouchers, and Sugar Rolls received, are non-returnable and non-refundable. Kindly check your order before payment. Strictly no cancellation of order upon payment confirmation.
  • Sugar Roll Day promotion cannot be used in conjunction with any other discounts, offers, privileges, promotions, and vouchers.
  • Images are for illustration purpose only.
  • There will be strictly no extensions, and the e-vouchers will be invalid after 30 Sep 2021.
  • The Management reserves the right to amend any of the terms and conditions without prior notice.

FAQ
  1. How may I redeem the voucher
    You may show the e-voucher at any of our Polar retail outlets for redemption from 5 Jul to 30 Sep 2021, while stocks last. Note that our outlet staff will need to key in a code on your phone to process this redemption.
  2. Can I purchase more than 10 vouchers?
    Sugar Roll Day is specially designed to thank our customers, such as you, for the long-standing support, as well as to celebrate the popularity of our Sugar Rolls. As such, we will like to give as many people as possible a chance to enjoy this promotion, and join in celebration.
  3. What if I wish to redeem multiple e-vouchers at a time?
    Should you wish to redeem 6 or more e-vouchers at a time, please ensure to call one day in advance, before 12 noon, to the outlet of your choice to inform them and make a reservation. This is to avoid disappointment. While we will stock up more Sugar Rolls during the redemption period, there are days this popular item gets sold out much faster.
  4. Can I just purchase the 1-for-1 Sugar Roll deal at the outlet?
    You may do so by scanning the QR codes displayed in the outlets from 1 to 3 July 2021 to purchase the e-voucher. The redemption for the Sugar Rolls will be from 5 Jul to 30 Sep 2021 at our outlets, during store opening hours, while stocks last. Due to the pandemic, we wish to keep you and everyone safe by avoiding queues and crowds at the outlet.
  5. Can I register for membership and enjoy the promotion on the spot?
    Yes, the Polaris membership registration only takes a few minutes if you do not already have an account. You may immediately purchase this deal after that.
  6. If Sugar Rolls are out of stock, can I exchange for other items?
    The promotion is only applicable to our Sugar Rolls. You may call ahead to the outlet to check for stock. The Polaris membership also entitles you to 10% off regular items.

1-FOR-1 SUGAR ROLL 
E-VOUCHER PROMOTION

Terms & Conditions

  • By purchasing the 1-for-1 Sugar Roll e-voucher, you acknowledged and agreed to the T&Cs listed herewith.
  • Every Polaris member will be limited to purchase 10 abovementioned e-vouchers for the Sugar Roll Day promotion held from 1 to 3 July 2021.
  • Redemption and self-collection of the Sugar Rolls may be made at any Polar retail outlets from 5 July to 30 September 2021. While stocks last in outlet.
  • During redemption of the e-vouchers, you will be required to hand your phone over to our outlet staff so they may key in a pin. This is necessary to complete the redemption process.
  • E-vouchers will be sent to the registered email address upon successful payment. (Payment status ‘Pending’ reflects an unsuccessful transaction, and members will have to re-order again.) If in doubt, check your email.
  • E-vouchers, and Sugar Rolls received, are non-returnable and non-refundable. Kindly check your order before payment. Strictly no cancellation of order upon payment confirmation.
  • Sugar Roll Day promotion cannot be used in conjunction with any other discounts, offers, privileges, promotions, and vouchers.
  • Images are for illustration purpose only.
  • There will be strictly no extensions, and the e-vouchers will be invalid after 30 Sep 2021.
  • The Management reserves the right to amend any of the terms and conditions without prior notice.

FAQ
  1. How may I redeem the voucher
    You may show the e-voucher at any of our Polar retail outlets for redemption from 5 Jul to 30 Sep 2021, while stocks last. Note that our outlet staff will need to key in a code on your phone to process this redemption.
  2. Can I purchase more than 10 vouchers?
    Sugar Roll Day is specially designed to thank our customers, such as you, for the long-standing support, as well as to celebrate the popularity of our Sugar Rolls. As such, we will like to give as many people as possible a chance to enjoy this promotion, and join in celebration.
  3. What if I wish to redeem multiple e-vouchers at a time?
    Should you wish to redeem 6 or more e-vouchers at a time, please ensure to call one day in advance, before 12 noon, to the outlet of your choice to inform them and make a reservation. This is to avoid disappointment. While we will stock up more Sugar Rolls during the redemption period, there are days this popular item gets sold out much faster.
  4. Can I just purchase the 1-for-1 Sugar Roll deal at the outlet?
    You may do so by scanning the QR codes displayed in the outlets from 1 to 3 July 2021 to purchase the e-voucher. The redemption for the Sugar Rolls will be from 5 Jul to 30 Sep 2021 at our outlets, during store opening hours, while stocks last. Due to the pandemic, we wish to keep you and everyone safe by avoiding queues and crowds at the outlet.
  5. Can I register for membership and enjoy the promotion on the spot?
    Yes, the Polaris membership registration only takes a few minutes if you do not already have an account. You may immediately purchase this deal after that.
  6. If Sugar Rolls are out of stock, can I exchange for other items?
    The promotion is only applicable to our Sugar Rolls. You may call ahead to the outlet to check for stock. The Polaris membership also entitles you to 10% off regular items.